FREQUENTLY ASKED QUESTIONS
Where do you ship from?
We ship everything from Barcelona, Spain!
I live in the United States / Canada / Very far away from Barcelona. When should I expect my order?
We ship worldwide!
We usually need 1-2 days to ship everything.
The estimated times of delivery for EU countries is 3-5 days after shipping (5-7 days after placing your order)
To the US, Canada and the rest of the world it takes 7 to 15 days to arrive. If you have a very important deadline please contact us before placing your order!
What about your return policies?
You can return or exchange any item on our store during 30 days after you receive you product.
The buyer is responsible for the postage costs of the return, unless the item is damaged.
Exchanges are available within 15 days, subject to availability, the return and ship cost are to be paid by the customer.
If you received any damaged items, we will request a photograph of the item so we can proceed with the return.
Where do you get your designs from?
Everything we print is our exclusive design, and is the result of a dialogue with the book, author or idea we are trying to communicate.
If you're not sure about the sizing of our clothes, ask away!
Every product has a size guide linked in the description: that should be helpful!
I love [your favourite book] by [your favourite author]! Please do a [shirt / tote bag] with it!
We choose every book or theme very carefully so we can design something based on a story we love and also to avoid any copyright infringement.
We do appreciate your ideas, so feel free to contact us, and we'll try to work with it!