Shipping policy

We ship to Spain through MRW and it usually takes from 3 to 7 working days (deliveries from monday to friday). 
Shipments to other places and countries may take more days and are done by other transport companies or services. We always offer tracking information, although to some countries we need extra information to deliver, and will be requested only if necessary.

We do not deliver on weekends or hollidays.

COD shipments have an extra charge detailed during the checkout process and always before confirming the payment. COD shipments require a mobile phone number necessary to coordinate the delivery with the courier company. 

We do not take any responsability for delays caused by any reason external to the company.

Changes and returns (terms and conditions)

We accept returns and exchanges

Contact us at info@itswritten.eu within 14 days of receiving your order.

All shipping costs of returned or exchanged products other than of a damaged item are to be paid by the customer.

We accept cancellations only if the order is yet to be shipped. 

Contact us if you have any problem.

Conditions of return

Buyers are responsible for return shipping costs (unless they receive a damaged item). If the item is not returned in its original condition, the buyer is responsible for any loss in value.